emmy

HOW IT WORKS

From locating and renting a scooter to returning it afterward, we’ve laid out everything you need to know here. Set-up is quick, so you’ll be riding your first emmy scooter in no time!

SIGN UP

Super fast and super easy! Fill out the form and have your driver’s license and ID or passport ready. A cover letter would be nice, but it’s not mandatory.

Verify

Download the emmy app, upload a picture of your license (class B), and we’ll activate your account asap.

Ride

Enough of the paperwork – welcome aboard! Locate your first emmy scooter in the app and get ready to ride. Maybe a good time to cruise by your in-laws’ house.

Start your Scooter

You’ve reserved the scooter you want? Perfect. You’re ready to go:

  • Open the helmet box with the app
  • Remove the key and helmet from the box
  • Get onto the scooter, push it off its mount
  • Insert the key into the lock and flip the red switch (right) to “On”
  • To start the scooter, simultaneously pull the brake to activate it and press the “Up” or “Down” switch (left)

Return your scooter

Happily made it to your destination? Here’s how to return your scooter:

  • Put the helmet back in its box
  • Return the key, chip-side up, to the keyholder in the box
  • Close the box and confirm the return in the app
  • You will hear the familiar “click” once more, confirming you’ve done everything right

Park your Scooter

Scooters feel most comfortable when they’re parked in a spot especially for scooters or in free, public parking. Be sure never to park your emmy in the bike lane, the bus lane, or in the way of pedestrians, being mindful not to hinder drivers, riders, or walkers in any way. Also, don’t be blocking any entrances, driveways, or loading zones, entering anyone’s private property, or overlooking a no-parking sign.

Start your Scooter

You’ve reserved the scooter you want? Perfect. You’re ready to go:

  • Open the helmet box with the app
  • Remove the key and helmet from the box
  • Get onto the scooter, push it off its mount
  • Insert the key into the lock and flip the red switch (right) to “On”
  • To start the scooter, simultaneously pull the brake to activate it and press the “Up” or “Down” switch (left)

 

Return your scooter

Happily made it to your destination? Here’s how to return your scooter:

  • Put the helmet back in its box
  • Return the key, chip-side up, to the keyholder in the box
  • Close the box and confirm the return in the app
  • You will hear the familiar “click” once more, confirming you’ve done everything right

Park your Scooter

Scooters feel most comfortable when they’re parked in a spot especially for scooters or in free, public parking. Be sure never to park your emmy in the bike lane, the bus lane, or in the way of pedestrians, being mindful not to hinder drivers, riders, or walkers in any way. Also, don’t be blocking any entrances, driveways, or loading zones, entering anyone’s private property, or overlooking a no-parking sign.

STILL HAVE QUESTIONS?

You really wanna become an emmy expert, huh? Then have a read through our FAQs.