Hamburg –

Through the Hansa town

You can find our emmy scooters just about everywhere within Hamburgs business area. The emmy app helps you find and immediately reserve any of the available scooters nearest you.

Business Area

Neighbourhoods

You can find and park our scooters in any of the following neighborhoods: St. Pauli, Schanze, Altona, Ottensen, Bahrenfeld, Eimsbüttel, Winterhude, Altstadt, Neustadt, St. Georg, Hafencity, Uhlenhorst, and Barmbek. Our business area is constantly expanding, so expect more neighborhoods to be added to the mix soon!

When you just wanna get away…

Our scooters are all around the city, but sometimes you find yourself wanting to break free, to get away from it all, do it! But remember that you can only return your scooter within our business area, so make sure you have enough battery power to get your emmy home.

How it works

From locating and renting a scooter to returning it afterward, we’ve laid out everything you need to know here. Set-up is quick, so you’ll be riding your first emmy scooter in no time!

1. Sign up

Super fast and super easy! Fill out the form and have your driver’s license and ID or passport ready. A cover letter would be nice, but it’s not mandatory.

2. Verify your driver's license

Download the emmy app, upload a picture of your license (class B), and we’ll activate your account asap.

3. Ride

Enough of the paperwork – welcome aboard! Locate your first emmy scooter in the app and get ready to ride. Maybe a good time to cruise by your in-laws’ house.

How to start your scooter?

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1. Open the helmbox

To open the helmet box, firmly press the red button and grab a suitable helmet.

 

 

2. Get it of the kickstand

Stand with the scooter between your legs and firmly push the handlebars forward with both hands.

3. Start engine

To start the scooter, press and hold the green “Start” button while pulling the brake lever on the right until “Ready” appears on the dashboard. You are now ready to go.

 

How to return your scooter?

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Park your scooter

Scooters feel most comfortable when they’re parked in a spot especially for scooters or in free, public parking. Be sure never to park your emmy in the bike lane, the bus lane, or in the way of pedestrians, being mindful not to hinder drivers, riders, or walkers in any way. Also, don’t be blocking any entrances, driveways, or loading zones, entering anyone’s private property, or overlooking a no-parking sign.

 

 

Can’t find what you are looking for?

Visit our FAQ’s page for more info.