How much does it cost?

Pricing & Fees

General Rates

Registration

4.95 EUR incl. 15 free minutes
(will be applied to the account after complete registration, valid for 3 months)

Reservation
(up to 15 min)

Free of charge

Unlock
(one-time per trip)

1.00 EUR

Ride costs

0.33 EUR/min

Parking costs

0.19 EUR/min

Day-rate
(an automatic cost cap is applied until 24:00,
after which a new rental begins)

50 EUR

1-hour-pass
(bookable only directly in the app, on the vehicle card under %special rates )

12 EUR

24-Hour Pass
Treat yourself to a me-time day and ride with emmy for 24 hours for just €35.

Introducing emmy plans for frequent users!

Get unlimited unlocks and save with our Low Gear and High Gear plans.

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Violation of traffic laws and regulations

Processing fee for tickets/fines
In addition to the cost of the ticket/fine incurred.

15 EUR

Processing fee for towing services
In addition to the towing costs incurred.

Processing fee for
towing services
In addition to the towing costs incurred.

50 EUR

Processing fee for relocating
if the moped is blocking other traffic participants and we have to relocate the moped. (how to park in our FAQ)

50 EUR

Vehicle damage

All scooters are covered by standard third-party liability insurance. In addition, each scooter has a comprehensive coverage that is the equivalent of a full comprehensive policy with third-party, fire and theft coverage.

Customer deductible in the event of damage
The deductible is applied in the event of an accident caused by customer fault in which damage occurs, regardless of whether or not the damage was caused to the scooter or to the property of a third party.

350 EUR

Processing fee for accident damage caused by customer fault
(In addition to deductible)

30 EUR

Recovery Fee
For accidents outside of the area of operation
(In addition to deductible)

Recovery Fee
For accidents outside of the area of operation (In addition to deductible)

For accidents within the area of operation
(In addition to deductible)

Recovery Fee
For accidents within the area of operation (In addition to deductible)

at least 75 EUR, depending on effort required

at least 75 EUR, depending on
effort required

40 EUR

Penalty fee for failure to report or promptly report
any damage
In addition to all accident-related costs and damages.
Note: The deductible is not applied in this case.

Penalty fee for failure to report or promptly report
any damage
In addition to all accident-related costs and damages. Note: The deductible is not applied in this case.

250 EUR

Additional fees

Service trip/ technican service due to
customer fault
i.e. due to a scooter being parked on private property such as in a courtyard or underground parking garage/recovery of a scooter from outside the designated area of operation, etc.

Service trip/ technican service due to customer fault
i.e. due to a scooter being parked on private property such as in a courtyard or underground parking garage/recovery of a scooter from outside the designated area of operation, etc.

at least 75 EUR, depending on
the effort required

at least 75 EUR, depending on the effort required

Special cleaning
i.e. due to a scooter being in a particularly dirty condition.

at least 50 EUR, depending on
the effort required

at least 50 EUR, depending on the effort required

Loss of helmet

80 EUR per helmet

Reminder fees

up to 15 EUR

Direct debit return

up to 15 EUR

Misuse & Criminal offenses

Prosecution of criminal offenses

500 EUR

Disclosure of customer login information

500 EUR

Any other violation of our General Terms and Conditions

250 EUR

Direct debit return

up to 15 EUR

You want to know all the ins and outs?

Check out our FAQs or take a look at our terms and conditions.

If it still pinches a bit somewhere, just drop us an e-mail:

kontakt@emmy-sharing.de