You want to know exactly or are you not sure how the rabbit is running? Just check our FAQs!


What do you need to sign up? Not much!


Learn all about the nifty emmy app!

Billing & Cost

Everything about how we charge for scooter time.


You wanna know hot to reserve and rent a scooter and how to pause or return a rental

Scooters & Parking

You wanna know where you can return your scooter and if scooter and if you’re allowed to ride outside the business area?

Damage & Insurance

You wanna report damage to the scooter or want to know how you are insured with emmy?

Can’t find what you’re looking for?

Visit our How To page for more info.


Alboinstraße 17–23
12103 Berlin

Service line: 030 220 124 40
Email: kontakt@emmy-sharing.de
Skype: emmy.sharing

Opening hours, office:
Mon to Fri: 9am – 8pm

Opening hours, workshop*:
Mon: 3pm – 5pm | Wed: 10am – 12am | Fri: 2am – 4pm

*for test rides or in-person registration