FAQs

You want to know exactly or are you not sure how the rabbit is running? Just check our FAQs!

Registration

What do you need to sign up? Not much!

App

Learn all about the nifty emmy app!

Billing & Cost

Everything about how we charge for scooter time.

Rental

You can easily start and stop your rental via the app.

Scooters & Parking

Everything you should keep in mind during your ride and when parking.

Damage & Insurance

Having technical difficulties or is your emmy damaged?

Can’t find what you’re looking for?

Visit our How To page for more info.

Contact

Alboinstraße 17–23
12103 Berlin

Service line: 030 220 124 40
Email: kontakt@emmy-sharing.de
Skype: emmy.sharing

Opening hours, office:
Mon to Fri: 9am – 8pm

Opening hours, customer service*:
Mon: 3pm – 5pm | Wed: 10am – 12am | Fri: 2pm – 4pm

*for test rides or in-person registration, please contact the customer service